No, only company-provided locks are permitted as they are insurance-covered and compliant with our security system.
Archives: Faqs
-
Can I change the PIN code for the storage room?
We provide padlock with 3 keys. Incase the keys are lost, customer has to buy a new padlock.
-
Can I view the cameras and check who was in the storage room?
No, CCTV footage is strictly monitored for security purposes only and is not accessible to customers
-
How to locate my unit in the warehouse?
Our staff will guide you during your first visit, and clear signage is available throughout the warehouse
-
Can someone else access my unit on my behalf?
Yes, authorized access can be granted to another person with prior written approval from the registered email ID.
-
Do you provide trolleys, lifts, and loading bays?
Yes, trolleys, lifts, and designated loading/unloading areas are available to assist with moving items.
-
Can I access my unit on weekends and public holidays?
Yes our facility remains open all day even on public Holidays
-
Are storage units accessible 24/7?
Yes, all storage units are accessible 24/7, including weekends and public holidays.
-
How do I access my storage unit?
You can access your storage unit using your assigned access credentials during any hours.