Rental payments are made in advance as per the agreed billing cycle.
Archives: Faqs
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Is there a refundable security deposit?
Yes, a refundable security deposit equivalent to one month’s rent is required.
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Can I request accounting and constituent documents?
Yes, official documents can be requested through our reception team.
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Can I change my passport details and phone number?
Yes, customer details can be updated by contacting reception with valid documents.
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Can the contract be re-registered to another person?
Yes, re-registration is possible and treated as a new contract, subject to documentation and deposit requirements.
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Can I see the contract in advance?
Yes, the rental agreement can be shared for review prior to signing.
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What documents are required for move-in?
Valid Emirates ID or passport, along with payment completion, is required.
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Do you provide VAT invoices for businesses?
Yes, VAT-compliant invoices are issued for all payments.
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Is there a notice period mentioned in the agreement?
Yes, a notice period is clearly stated in the rental agreement and must be followed for termination.
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Can I upgrade or downgrade my unit size later?
Yes, unit size changes are allowed subject to availability and may require contract adjustment.