Yes, free insurance is included with your storage rental. It provides coverage of AED 500 per sq. ft., protecting your belongings against theft, fire, and water damage at no extra cost.
Category: About Storage Facility
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Will my belongings be protected from heat, humidity, and moisture?
Yes, with our central air-conditioned facility, your belongings are protected from excess heat, humidity, and moisture, ensuring a safe and controlled environment for long-term storage.
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Is pest control done regularly?
Yes, our facility conducts scheduled professional pest control to uphold the highest standards of cleanliness and safety, ensuring your belongings remain fully protected at all times.
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What is the move-in and move-out process?
The self-storage process is simple: move-in by selecting a unit, completing payment, and signing the agreement; move-out by notifying us one week before your expiry date, clearing the unit completely, and visiting the reception to sign the checkout form to process the security deposit.
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Do you provide packing and moving services?
Yes, we can assist in arranging professional packing and moving services through our trusted partners upon request.
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Is pickup and delivery available?
Yes, pickup and delivery services can be arranged on request through approved moving partners, subject to availability and additional charges.
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Is it possible to get packing material and shelving from the warehouse?
Yes, packing materials such as boxes, bubble wrap, and tapes are available for purchase at our facility. Shelving options may also be available depending on unit type and availability.
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Are there lights and sockets in the storage rooms?
For safety reasons and to minimize fire risk, our storage units do not have individual lights or sockets inside the unit. However, sockets are provided in the corridors for any necessary use.
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What is an Antresol / Upper-Level Unit?
An Antresol (upper-level) unit is a storage space located on a raised level within the warehouse.
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What items can and cannot be stored?
Customers may store household items, furniture, documents, business inventory, and personal belongings. Prohibited items include perishable goods, hazardous or flammable materials, illegal items, weapons, live animals, and any items restricted by UAE law.