We accept cash, card payments, and bank transfers.
Category: Home Page Faqs
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How do I start renting a storage unit?
To start renting a storage unit, simply choose the required unit size, confirm availability with our team, complete the rental agreement with valid identification, and make the payment. Once finalized, you may move in and access your unit securely.
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Can I visit the storage facility before I book?
Yes, you are welcome to visit our storage facility prior to booking. Our team will be pleased to provide a guided tour of the facility and assist you in selecting the most suitable storage solution for your needs.
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Are the storage units fully air-conditioned?
Yes, all our storage units are fully air-conditioned with a central AC system, providing a consistent, temperature-controlled environment to protect your belongings at all times.
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What security features are available (CCTV, guards, access control)?
Our storage facility offers robust security measures to ensure the safety of your belongings. This includes 24/7 CCTV monitoring, professional on-site security personnel, and controlled access systems, providing a secure and well-managed storage environment.
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Is insurance included or do I need to buy it separately?
Yes, free insurance is included with your storage rental. It provides coverage of AED 500 per sq. ft., protecting your belongings against theft, fire, and water damage at no extra cost.
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What items can and cannot be stored?
Customers may store household items, furniture, documents, business inventory, and personal belongings. Prohibited items include perishable goods, hazardous or flammable materials, illegal items, weapons, live animals, and any items restricted by UAE law.
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Are storage units accessible 24/7?
Yes, all storage units are accessible 24/7, including weekends and public holidays.
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Is there a refundable security deposit?
Yes, a refundable security deposit equivalent to one month’s rent is required.