No, only company-provided locks are permitted as they are insurance-covered and compliant with our security system.
Category: Access to a Storage Unit
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Can I share my storage unit with someone else?
Yes, sharing is allowed provided all users are officially authorized and registered with us.
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How do I access my storage unit?
You can access your storage unit using your assigned access credentials during any hours.
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Are storage units accessible 24/7?
Yes, all storage units are accessible 24/7, including weekends and public holidays.
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Can I access my unit on weekends and public holidays?
Yes our facility remains open all day even on public Holidays
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Do you provide trolleys, lifts, and loading bays?
Yes, trolleys, lifts, and designated loading/unloading areas are available to assist with moving items.
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Can someone else access my unit on my behalf?
Yes, authorized access can be granted to another person with prior written approval from the registered email ID.
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How to locate my unit in the warehouse?
Our staff will guide you during your first visit, and clear signage is available throughout the warehouse
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Can I view the cameras and check who was in the storage room?
No, CCTV footage is strictly monitored for security purposes only and is not accessible to customers